What is VisuelCamp?

Welcome! I'm Cameron, a freelance graphic designer and software developer. visuelcamp.com houses my digital portfolio where I advertise graphic art and desktop software development services. In essence, this site functions as the headquarters of my online presence. First-rate products and affordable pricing are the driving forces of my work. Clients can expect quality that conveys real value across a variety of products including portraits, logos, banner ads, signage, album artwork, social media layout packages, flyers, applications, and more. Frequently updated work samples can be found under the GALLERY section from the main menu. If you have general questions that are not answered on this page about a job you'd like to have done, email me directly at contact@visuelcamp.com

 

I need something created. What do I do?

Visit the ORDER page from the main menu. In the form provided, tell me your name, preferred contact method, email address, phone number (optional), your requested deadline, and company name (optional). Next, explain your order in the description section. For graphic designs or portraits, include your preferred color schemes, any and all text, titles, and labels, file format preferences, and other specifications as you see fit. You also have the option to upload one or more reference photos to accompany your description. Lastly, provide your project budget and submit your order. 

 

What options do I have when ordering?

When you visit the ORDER page, the submission form includes a dropdown menu of all options. I currently offer design services for the following items:
Portrait
Cover Art
Flyer
Logo
Other (If your item does not belong to one of these categories, describe it in your order. In most cases, it can still be done)

 

How much do you charge?

Prices vary by project based on time required and the complexity of the design. It is required to include your budget on the order form so that I may explain what options you have depending on your price range. Each revision cycle after the first two will cost an additional 1% of the total. A revision cycle is defined as any requested alteration that requires redrawing or significant redesigning. This does not include color changes, font changes, resizing, or repositioning, all of which are free.

 

What forms of payment do you accept?

Payments are made by invoices sent through email via Square. You do not need to have a Square account in order to make a payment. Once the final payment is received, your finished product file(s) will be emailed to you without a watermark.

 

What is the client responsible for, regarding the order?

The project will be wholly discussed with you from the start. You are welcome to provide any samples, color swatches, and ideas you may have. Via email, you will review and approve or reject drafts during the completion of the order.

 

How will I receive my design after it is done?

A completed design is yours upon receipt of payment. Electronic files will be sent to you through email, in any file format requested.

 

If I want something you do not advertise, can you still do it?

I will fulfill your request to the best of my ability. Alternatively, I have several affiliates and would be happy to direct you to them if somehow you do not get what you need here.

 

If I want my art printed, how can that be done?

I do not currently print any products; however, I can refer you to the quickest and most affordable professional online printing resources based on the kind of product we create.

 

POLICY

This policy governs the manner in which visuelcamp collects, uses, maintains and discloses information collected from users of the visuelcamp.com website. This policy applies to the website and all products and services offered by visuelcamp

This site may use "cookies" to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. visuelcamp.com aims to preserve your privacy. All the information collected is specifically for the completion of your order and will not be shared with any other third party. Appropriate data collection, storage and processing practices and security measures are used to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the site. Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Information is collected and used only for the following purposes: To improve customer service, To personalize user experience, To understand how users as a group use the services and resources provided, To send periodic emails. Email addresses may be used to send users information and updates pertaining to their orders. It may also be used to respond to their inquiries, questions, and/or other requests. Non-personal identification information may be collected whenever users interact with the site. Non-personal identification information may include the browser name, the type of computer and technical information about a user’s means of connection to the site.

You are guaranteed satisfaction or you will not be requested to pay a full amount for your order. Upon your approval of the most acceptable draft of your order, you will be requested to send your final payment via Square invoice by email. Your design will then be sent to you without a watermark.

This nonpayment policy will not take effect in any of the following events: If you have approved your final design . If the project was cancelled for reason(s) unrelated to the design of visuelcamp. If you do not communicate with visuelcamp for more than ten(10) days following the submission of the design. If other artists were hired to work on the same project at the same time

visuelcamp and its owners reserve the rights to all artwork created during a job unless other arrangements are legally established. In the event that payment for any design is not made in accordance with the payment policies of visuelcamp then all of client’s rights in and to the design created for it, including any trademark property, will immediately revert back to visuelcamp. visuelcamp warrants that its designs are of its own creation and are not copied from or inspired by existing designs or trademarks but does not warrant that a design the same as or similar to that designed by it, but of which it was not aware at the time of its creation, does not exist. If for some coincidental reason a design created by visuelcamp looks identical to another party’s design, visuelcamp will provide a free redraw session with a new set of designs.

visuelcamp holds no responsibility for retraced images: Any idea provided by the client: sketch, copy, fax, file that visuelcamp is asked to use in the design process removes its responsibility from any copyright violation or warranties. In such circumstances visuelcamp cannot guarantee the originality of its work and therefore will not be held liable for any damages or violations. A waiver form is required to sign prior to visuelcamp using any images provided by the client.

All redraw deadlines are determined by the receipt of all necessary information pertaining to the re-designing of the project.

visuelcamp will provide all font names used in the design process.

Loss of data: visuelcamp will take all appropriate precautions to safeguard its servers and data contained within, however visuelcamp will not be held responsible for any loss of client data stored or intended to be stored on the servers and on back-up devices. The client will not be entitled to any form of compensation from visuelcamp in the event of loss of data, therefore it is recommended that the client also takes steps to back up his/her design materials.

visuelcamp has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page. Users are encouraged to check this page for any announced changes in order to stay informed about how the personal information collected is being protected.

Last Edited: July 1, 2019